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17 March 202019:35

Statement by the Foreign Ministry

495-17-03-2020

  • en-GB1 ru-RU1

On March 17, Foreign Minister Sergey Lavrov chaired a meeting on securing the interests of Russian nationals who are currently facing a difficult situation due to the restrictive measures taken by foreign countries to tackle the spread of COVID-19.

The meeting participants stressed the need for Russian diplomatic missions abroad to take comprehensive measures to help Russian nationals who wish to return home to resolve their travel issues. A Coordinating Centre headed by Deputy Foreign Minister Oleg Syromolotov has been set up, with the Crisis Management Centre (Department) as its lead department.   

All Russian nationals in a difficult situation should contact the nearest Russian embassy or consulate general as soon as possible and provide information about themselves and their situation, including their location and other necessary data. This can be done by calling emergency phone numbers or via the Russian foreign missions’ social networks pages.

In addition, you can contact the Crisis Management Centre (Department) 24/7 by calling +7 (495) 587 88 60, +7 (499) 244 19 77, +7 (499) 244 19 88, +7 (499) 244 28 47, or via WhatsApp at +7 985 046 52 97.

You can also leave messages on the Ministry’s pages on social networks (Facebook, Twitter, Instagram and VKontakte).

If you have an opportunity to travel to Russia, we strongly recommend that you take it, regardless of the type of transport and transfers.

 

 

По вопросам содействия в возвращении на Родину росграждан, вынужденно оказавшихся за рубежом в связи с пандемией коронавирусной инфекции, и оказания им социальной поддержки:

+7 (495) 587-88-60 – круглосуточно

E-mail: 433PP@mid.ru