Contacts

Issues	Telephone numbers
General inquiries	+7 (499) 244-24-69 +7 (499) 244-16-06 (24 hours) Fax: +7 (499) 244-91-57 +7 (499) 244-30-42 +7 (499) 244-31-88 E-mail: ministry@mid.ru (for business correspondence only)
Life threatening emergencies that effect the health and safety of Russian nationals abroad	+7 (495) 587-88-60 (24 hours)
Public comments	+7 (499) 244-32-54 +7 (499) 244-22-83 (business days, 10.00 am to 6.00 pm)
Consulate inquiries	+7 (499) 244-45-81 (business days, 09.00 am to 6.00 pm)

(Public comments dept.)

Walk-in reception office for the public is located at 19 Denezhny Pereulok, Moscow ("Smolenskaya" metro station).

Hours:

Monday through Thursday

10.00 am to 12.00 pm and 3.00 pm to 5.00 pm

Friday

10.00 am to 12.00 pm and 3.00 pm to 4.30 pm

Head of Reception Office (Head of the Department): Andrey Dvornikov, tel.: +7 (499) 244-32-54

• Dmitry Rozhdestvenskiy, tel.: +7 (499) 244-10-91

• Yulia Kazakova, tel.: +7 (499) 244-14-49

• Olga Balakina, tel.: +7 (499) 244-22-83

• Yaroslav Levin, tel.: +7 (499) 244-32-96

• Secretariat: +7 (499) 244-12-83 (for inquiries about written appeals only)

• Fax: +7 (499) 244-34-48

• Postal address: 32/34 Smolenskaya-Sennaya Square, Moscow 119200